Burnout syndrome among health care workers is associated with violence against them. What needs to be done?

Abstract

Background: During SARS-CoV2 pandemic, patients are becoming more aggressive against health care workers when seeking their demands. Violence against Health care workers is of multifactor, and a one that strongly has associated is their burnout syndrome.


Objectives: The aim of this study was to draw a conclusion from the previous literatures about the association of violence against HCWs and their burnout syndrome. Also to find out other associated factors and solutions for this phenomenon.


Results:  HCWs are subjected to stressful situations and high pressure; of highly infectious diseases (SARS-CoV2), shortage of PPE, working for more than 24 hours’ duty, without payment or reward, difficulties in the workplace and a poor hospital administration; all’s can lead to burnout syndrome. On the other hand, patient’s demand for the high expectations of their needs and attendants' (co-patients) fearfulness, anxiousness about their patient fate. Also, patient or co-patients believes on a doctor to be the only savior, so any unexpected behavior or un sympathy from the burned-out HCWs can result in aggressiveness and violence.


Conclusion: The high prevalence of burnout syndrome among HCWs has become a global issue. A real attempt should be made focusing on the radical solution of the problem of burnout syndrome, rather than to enact laws to punish the aggressors against HCWs.

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