Analysis of Ship Document Management by PT. Lintas Samudera Borneo Lines at One Stop Service Center
DOI:
https://doi.org/10.18502/kss.v5i1.8308Abstract
The purpose of this study is to evaluate document processing measures at a One Stop service center managed by PT. Lintas Samudera Borneo Lines. The study uses a qualitative method that involved data collection as well as direct interviews with research subjects and a literature study. From the results of research and discussion of document processing issues at the One Stop Service Center, the effort made was to divide time outside working hours by recruiting new employees in the operational field. The obstacles faced are the lack of two-way communication between ships and shipping companies.
Keywords: Process, Ship Document, One Stop Service Center
References
Martopo, A. (2005). Dalam Buku Pengoperasian Pelabuhan Laut. Semarang: PIP
Abdurrahmat, F. (2004). Metodologi Penelitian dan Teknik Penyusunan Skripsi. Jakarta: PT.Rineka Cipta
General Manager. (2011). Peraturan PT Pelabuhan Indonesia III (PERSERO). Banjarmasin: PT. Pelindo III
Syamsi, I. (2003). Prosedur Pelayanan Jasa. Jakarta: PT. Grasindo
Wikipedia. Retrieved from August 17, 2020, https://id.wikipedia.org/wiki/Kapal.
Wikipedia. Retrieved from August 17, 2020, https://id.wikipedia.org/wiki/Pelabuhan
Suyono, R. P. (2000). Shipping Pengangkutan Intermoda Ekspor Impor Melalui Laut. Jakarta: Penerbit PPM
Act No. 17 of 2008 Concerning Shipping.
Government regulations Number 64 of 2015 concerning Port.
Minister of Transportation Decree No. IM6 / AL / 3014 / Phb concerning the Role of One Stop Service Centers (PPSA) 1998.
