Analysis of Ship Document Management by PT. Lintas Samudera Borneo Lines at One Stop Service Center


The purpose of this study is to evaluate document processing measures at a One Stop service center managed by PT. Lintas Samudera Borneo Lines. The study uses a qualitative method that involved data collection as well as direct interviews with research subjects and a literature study. From the results of research and discussion of document processing issues at the One Stop Service Center, the effort made was to divide time outside working hours by recruiting new employees in the operational field. The obstacles faced are the lack of two-way communication between ships and shipping companies.

Keywords: Process, Ship Document, One Stop Service Center

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