Mitigating Environmental Disasters Through Virtual Psychoeducation: The Urgency of Public Communication During COVID-19
DOI:
https://doi.org/10.18502/kss.v10i10.18674Keywords:
environmental disasters, mitigating, public communication, virtual psychoeducationAbstract
The COVID-19 pandemic, which rapidly spread across Indonesia and the world, caused widespread concern and disrupted nearly all aspects of life, not just public health. In response, the Indonesian government introduced several measures, including lockdowns, physical and social distancing, and work-from-home policies. President Joko Widodo eventually pushed for the expansion and enforcement of Pembatasan Sosial Berskala Besar (PSBB) which sparked debate due to their impact on daily routines and social interaction. Social distancing challenged traditional modes of communication and socialization. Effective social interaction plays a crucial role in maintaining community well-being, particularly during crises. Yet, public communication from the government during the pandemic was often seen as inconsistent and overly optimistic, leading to confusion and reduced trust. This study highlights the urgent need for more coherent and adaptive communication strategies, especially those aligned with the digital landscape of the Industry 4.0 era.
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