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Hanh Le, H.-M.-, Nguyen, T.-P., Ngo, T. D., Uyen Bui, N. T., & Nguyen, T. V. (2023). The Relationship Between Corporate Social Responsibility and Employee Organizational Commitment in Multinational Corporations in Ho Chi Minh City. KnE Social Sciences, 8(20), 110–124. https://doi.org/10.18502/kss.v8i20.14597

https://doi.org/10.18502/kss.v8i20.14597

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authors

  • Hang-My- Hanh Le

    Hang-My- Hanh Le

    Economics - Law Department, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam
    https://orcid.org/0009-0006-7329-4662
  • Thuy-Phuong Nguyen

    Thuy-Phuong Nguyen

    Faculty of Economics, HCMC University of Technology and Education, Ho Chi Minh City, Vietnam
    https://orcid.org/0000-0002-9387-6348
  • Thanh Danh Ngo

    Thanh Danh Ngo

    K59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam
  • Ngoc Tam Uyen Bui

    Ngoc Tam Uyen Bui

    K59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam
  • Tuong Vy Nguyen

    Tuong Vy Nguyen

    K59 student, Foreign Trade University, Campus II, Ho Chi Minh City, Vietnam

Published Date

  • Dec 7, 2023

The Relationship Between Corporate Social Responsibility and Employee Organizational Commitment in Multinational Corporations in Ho Chi Minh City

KnE Social Sciences / The International Conference on Environmental, Social and Governance (ICESG 2022) / Pages 110–124

Abstract

Based on the theoretical background of previous studies and the increasing context of personnel turnover in multinational companies, the authors conduct this study with the research objective to test and measure the impact of Corporate Social Responsibility (CSR) on employee’s organizational commitment through the effect of organizational identification and organizational trust. The combined qualitative and quantitative research methods were used to process and analyse the data. Research data was collected from 271 employees working in multinational corporations in Ho Chi Minh City. The study also discusses and provides some governance implications to help MNCs improve their social responsibility towards social and non-social stakeholders, employees, customers and the government as well as increase employee organizational engagement through identification and trust in the organization.


Keywords: corporate social responsibility, employee organizational commitment, organizational identification, organizational trust

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