Download fulltext HTML
Manurun Tanduklangi, F. (2023). Public Trust in the Implementation of the Corporate Social Responsibility Program in the Border Areas of Nunukan Regency. KnE Social Sciences, 8(17), 370–375. https://doi.org/10.18502/kss.v8i17.14130

https://doi.org/10.18502/kss.v8i17.14130

statistics

  • 84 Abstract Views
  • 189 PDF Views
  • 0 HTML Views

authors

  • Ferdy Manurun Tanduklangi

    Ferdy Manurun Tanduklangi

    Doctoral Program of Public Administration , Faculty of Social and Political Sciences , Hasanuddin University

Published Date

  • Oct 2, 2023

Public Trust in the Implementation of the Corporate Social Responsibility Program in the Border Areas of Nunukan Regency

KnE Social Sciences / 1st Doctoral International Conference 2023 / Pages 370–375

Abstract

Public trust refers to a community’s understanding of the company’s commitment to minimizing negative impacts and increasing positive benefits to the company’s mining activities. This study aims to analyze public trust in the implementation of the mining corporate social responsibility program in the North Kalimantan province. The research method applied was qualitative analysis by conducting in-depth interviews and a documentation study related to the mining corporate social responsibility program in North Kalimantan province. The results showed that public trust in the implementation of CSR programs in North Kalimantan province did not run as expected. This can be observed through the implementation of programs that are not transparent in the management of IUPs and information disclosure, which are still very limited. Similarly, accountability for program implementation is not good because of the non-detailed form of the activity budget report. Meanwhile, the government’s responsiveness still needs to be improved, both in terms of implementing the program and solving problems effectively. The government is also expected to be more assertive, have a mechanism for sanctions against companies that do not carry out the CSR program, and provide intensive guidance regarding the form of program implementation and budgeting.


Keywords: public trust, corporate social responsibility

References
[1] Roberts A. Corporate social responsibility (CSR): Governments, institutions, businesses, and the public within a smart city context. Handbook of Smart Cities. 2020:1-25.

[2] Cheema G. Building trust in the government: An introduction. New York: United Nations University Press 2010.

[3] Beshi TK, Kaur R. Public trust in local governments: Explaining the role of good governance practices. Public Organization Review. 2020;20(2):337–50.

[4] Moore S. Towards a sociology of institutional transparency: Openness, deception, and the problem of public trust. Sociology. 2017;52(2):416–30.

[5] Creswell JP. Qualitative inquiry and research design: Selection among the five approaches. Sage publications. 2016.

[6] Miles M, Huberman A, Saldana J. Qualitative data analysis, a methods sourcebook. 3rd ed. Sage Publications. 2014.

[7] Yousaf M, Ihsan F, Ellahi A; M. I. F. E. A. Yousaf. Exploring the impact of good governance on citizens’ trust in Pakistan. Government Information Quarterly. 2016;33(1):200–9.

[8] Gordon M. Public trust in government: US media as an agent of accountability. International Review of Administrative Sciences. 2000;66(2):297–310.