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Syari Harahap, H., Adam Adami, A., & Yasya, W. (2023). The Use of Zoom and WhatsApp Applications as a Communication Bridge for the Indo-Red Army Bekasi Community in Forming Cohesiveness during the Covid-19 Pandemic. KnE Social Sciences, 8(12), 864–877. https://doi.org/10.18502/kss.v8i12.13732

https://doi.org/10.18502/kss.v8i12.13732

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authors

  • Hamida Syari Harahap

    Hamida Syari Harahap

    Faculty of Communications, Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia
    https://orcid.org/0000-0002-6970-1775
  • Andi Adam Adami

    Andi Adam Adami

    Faculty of Communications, Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia
  • Wichitra Yasya

    Wichitra Yasya

    Faculty of Communications, Universitas Bhayangkara Jakarta Raya, Jakarta, Indonesia

Published Date

  • Jul 18, 2023

The Use of Zoom and WhatsApp Applications as a Communication Bridge for the Indo-Red Army Bekasi Community in Forming Cohesiveness during the Covid-19 Pandemic

KnE Social Sciences / Transdisciplinary Symposium on Business, Economics, and Communication (TSBEC 2022) / Pages 864–877

Abstract

This study aims to determine the use of Zoom and WhatsApp applications as a communication bridge in the Indo-Red Army Bekasi community in forming cohesiveness during the pandemic. The method used in this study is a descriptive qualitative method, with interview, observation, documentation and content analysis techniques for mass media. This research uses the concept of group cohesiveness to see how the cohesiveness exists within the Indo-Red Army Bekasi community during of the Covid-19 pandemic. The results of this research are that the chairman of the Indo-Red Army Bekasi community seeks to maintain communication and cohesiveness during the Covid-19 pandemic by using the Zoom and WhatsApp applications. The Zoom application is used for watching the Manchester United club game together online and having discussions after the game, while the WhatsApp application is used as a forum for communicating with all members and online meetings. By using these two applications as a communication bridge, they have formed solidarity and cohesiveness in the Indo-Red Army Bekasi community.


Keywords: football fan community, group cohesiveness, virtual communication media

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