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Hikmah Perkasa, D., Arbaina, C., Imelda Novita Susiang, M., Dhyan Parashakti, R., Al Faruq Abdullah, M., & Mini Rostina, C. (2023). The Influence of Discipline, Leadership and Work Environment Toward Employee Performance at BPJSTK in DKI Jakarta Branch. KnE Social Sciences, 8(12), 471–480. https://doi.org/10.18502/kss.v8i12.13696

https://doi.org/10.18502/kss.v8i12.13696

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authors

  • Didin Hikmah Perkasa

    Didin Hikmah Perkasa

    Management Study Program, Dian Nusantara University, Jakarta, Indonesia
    https://orcid.org/0000-0002-3093-3886
  • Ceci Arbaina

    Ceci Arbaina

    Management Study Program, Dian Nusantara University, Jakarta, Indonesia
  • Maria Imelda Novita Susiang

    Maria Imelda Novita Susiang

    Management Study Program, Dian Nusantara University, Jakarta, Indonesia
  • Ryani Dhyan Parashakti

    Ryani Dhyan Parashakti

    Management Study Program, Dian Nusantara University, Jakarta, Indonesia
  • Muhammad Al Faruq Abdullah

    Muhammad Al Faruq Abdullah

    Management Study Program, Dian Nusantara University, Jakarta, Indonesia
  • Cut Mini Rostina

    Cut Mini Rostina

    Teuku Umar University, Aceh, Indonesia

Published Date

  • Jul 18, 2023

The Influence of Discipline, Leadership and Work Environment Toward Employee Performance at BPJSTK in DKI Jakarta Branch

KnE Social Sciences / Transdisciplinary Symposium on Business, Economics, and Communication (TSBEC 2022) / Pages 471–480

Abstract

Employee performance is the result of work that strongly relates to the company’s strategic goals. The company’s performance is largely determined by its human resources. Supposing that the employees have good discipline and a sense of security and convenience in the work environment; consequently improve employee performance. The results obtained from the observation of questionnaire distribution data of 25 respondents showed that there were problems faced by employees at BPJSTK (National Social Security Agency for Employment) DKI Jakarta Branch, for 36% did not agree in working together or in other words they preferred to work independently, 40% stated that there was no motivational encouragement from the leaders and other employees, 40% of unclear task instructions from the leaders, 36% of the leaders have not been able to create conducive relationships and atmosphere, 36% of the leaders are not tech-savvy (technology illiterate), 44% of the leaders are subjective to employees, 80% of the leaders and policies frequently tend to substitute, 44% lack bonding, 40% lack support from colleagues, and 44% physical environment factors. This study aims to determine the influence of discipline on employee performance, the influence of the work environment on employee performance, and the influence between discipline and work environment on employee performance at BPJSTK DKI Jakarta Branch.


Keywords: discipline, leadership, work environment, employee performance

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