Managing the 8 Wastes of Lean at a Higher Education Institution: An ISM-MICMAC Approach
Abstract
A Higher Education Institution (HEI) is required to be more competitive in maintaining its sustainability. The large number of stakeholders of an HEI makes it difficult to be agile in the intense competition. One of the concepts that can be used to improve the agility of an HEI is the Lean philosophy. Lean philosophy focuses on eliminating waste in the process of creating value for stakeholders. Previous research has identified several wastes in the operational activities of an HEI. This study aimed to develop a series of actions to eliminate wastes that have been identified. Interpretive Structural Modelling (ISM) and Matrices Impacts cross-multiplication applique classmate (MICMAC) are employed to model the relationship between wastes based on their mutual influence. ISM forms a hierarchical structure of interrelationships between wastes. Meanwhile, MICMAC will classify wastes based on their level of influence in a cartesian diagram. These models will help to analyze the root cause of the problem so that effective waste elimination actions can be arranged.
Keywords: Higher Education Institution, Lean, Waste, MICMAC, Lean Philosophy
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