The Role of Burnout between Workload, Work Stress, and Employee Performance: Mediation Model


The purpose of this study was to examine the role of burnout as a mediator between workload, work stress, and employee performance. The study was conducted on all employees of Puskesmas Tikung Lamongan amounting to 68 participants in total. Path analysis was used to test the hypothesised relationships. The results proved that burnout mediates the relationship between workload, work stress, and employee performance. The overall results implied that the balance of workload and prolonged work stress have an impact on burnout and decreased employee performance.

Keywords: employee performance, burnout, workload, work stress

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