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Riau, D. P., & Harta, R. (2022). Carrying Out Reference Studies to Improve Performance: A Case Study of the Probolinggo City DPRD Secretariat. KnE Social Sciences, 7(9), 1094–1108. https://doi.org/10.18502/kss.v7i9.11000

https://doi.org/10.18502/kss.v7i9.11000

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authors

  • Dwi Putranto Riau

    Dwi Putranto Riau

    Public Administration Department, Faculty of Law, Social and Political Sciences, Universitas Terbuka
  • Ridho Harta

    Ridho Harta

    Public Administration Department, Faculty of Law, Social and Political Sciences, Universitas Terbuka

Published Date

  • May 20, 2022

Carrying Out Reference Studies to Improve Performance: A Case Study of the Probolinggo City DPRD Secretariat

KnE Social Sciences / The 3rd International Conference on Governance, Public Administration, and Social Science (ICoGPASS) / Pages 1094–1108

Abstract

It is necessary to innovate in order to improve performance. However, it can be challenging to know whether the work is completely different from what has been done before, particularly in other areas. As a result, reference studies must be conducted by observing what has already been done, followed by making modifications. In general, this problem is referred to as ATM, which stands for observe, mimic, and modify. Descriptive qualitative methods were used in this research. This study was conducted at the Probolinggo City DPRD Secretariat, using secondary data from the website and from the Probolinggo City Secretariat, as well as primary data from in-depth interviews with policymakers and other relevant personnel. According to the findings, reference studies improve employee and organizational performance.


Keywords: reference study, observe, imitate, modify

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