Leveraging Agile Transformation: Redesigning Local Government Governance

Abstract

A change from bureaucracy as a machine to a lively bureaucracy is needed for future VUCA. Being ”agile” is a defence strategy for bureaucracy to handle disruptions. Transformation of local government from a hierarchical system to an agile bureaucracy while maintaining stability and sustainably delivering services to citizens in diverse spaces and times necessitates leveraging a range of factors. We conducted a systematic literature review to explore enabling factors that help leverage agility for local government governance transformation. Redesigning local government bureaucracy requires a shared commitment and an integrated central government policy framework for enabling the support system. We prescribe a new model of local government governance in disaster-prone areas, which needs to be supported by an elite team who are responsive, flexible and innovative in real-time. This group should have expertise in policy analysis, human wellbeing, health, food supply, communication, informatics, risk disaster management, and mitigation to maintain future governance. This futuristic local government organizational design adapts crisis management into an integrated digital system dominated by strategic management levels, which adhere to morals and values.


Keywords: agile local governance, crisis management, operational policy, redesign bureaucracy, responsiveness in VUCA

References
[1] Denning S. How to make the whole organization “Agile.” Strategy and Leadership. 2016;44(4):10–7.

[2] Appelbaum SH, Calla R, Desautels D, Hasan L. The challenges of organizational agility (part 1). Strategy and Leadership. 2017;49(1):6–14.

[3] Appelbaum SH, Calla R, Desautels D, Hasan LN. The challenges of organizational agility: part 2. Strategy and Leadership. 2017;49(2):69–74.

[4] Janssen M, van der Voort H. Agile and adaptive governance in crisis response: Lessons from the COVID-19 pandemic. International Journal of Information Management. 2020;55( June):102180. Available from: https://doi.org/10.1016/j.ijinfomgt.2020.102180

[5] Näslund D. Lean and six sigma – critical success factors revisited. International Journal of Quality Service Sciences. 2013;5(1):86–100.

[6] Kroener I, Barnard-Wills D, Muraszkiewicz J. Agile ethics: an iterative and flexible approach to assessing ethical, legal and social issues in the agile development of crisis management information systems. Ethics and Information Technology. 2019;23(November 2021):7-18. Available from: http://dx.doi.org/10.1007/s10676-019- 09501-6

[7] Luna AJH d. O, Marinho MLM, de Moura HP. Agile governance theory: operationalization. Innovation in Systems and Software Engineering. 2020;16(1):3– 44. Available from: https://doi.org/10.1007/s11334-019-00345-3

[8] McBride K, Kupi M, Bryson J. Untangling Agile Government: On the Dual Necessities of Structure and Agility. Agile Government: Concepts and Practice Future-Proof Public Administration. 2021; Available from: https://doi.org/10.31235/osf.io/qwjcx

[9] Turner M, Prasojo E, Sumarwono R. The challenge of reforming big bureaucracy in Indonesia. Policy Studies. 2019;(12):1–19. Available from: https://doi.org/10.1080/01442872.2019.1708301

[10] Mergel I, Gong Y, Bertot J. Agile government: Systematic literature review and future research. Government Information Quarterly. 2018;35(2):291–8.

[11] Yeremias T. Keban et al. Memahami Manajemen Publik Indonesia: Refleksi Ontologis. 2021. p. 59–85.

[12] Dikert K, Paasivaara M, Lassenius C. Challenges and success factors for large-scale agile transformations: A systematic literature review. Journal System of Software. 2016;119:87–108. Available from: http://dx.doi.org/10.1016/j.jss.2016.06.013

[13] Prasojo E, Holidin D. Chapter 3: Leadership and Public Sector Reform in Indonesia. 2018;53–83.

[14] Naslund D, Kale R. Is agile the latest management fad? A review of success factors of agile transformations. International Journal Quality and Service Sciences. 2020;12(4):489–504.

[15] Chen S, Bagrodia R, Pfeffer CC, Meli L, Bonanno GA. Anxiety and resilience in the face of natural disasters associated with climate change: A review and methodological critique. Journal of Anxiety Disorders. 2020;76(March):102297. Available from: https://doi.org/10.1016/j.janxdis.2020.102297

[16] Prasojo E, Kurniawan T. Reformasi Birokrasi dan Good Governance: Kasus Best Practices dari Sejumlah Daerah di Indonesia. Symposium A Quarterly Journal In Moderen Foreign Literature. 2008;1–15. Available from: https://scholar.google.com/ scholar?oi=bibs&cluster=360656420083251686&btnI=1&hl=id

[17] Kumar S V, Mukherjee S. Holacracy – the future of organizing? The case of Zappos. Human Resources Manag International Digest. 2018;26(7):12–5.

[18] Calnan M, Rozen A. ING’s Agile Transformation—Teaching an Elephant to Race. Journal of Creating Value. 2019;5(2):190–209.