The Correlation Between Burnout and Psychological Well-Being in Coffee Shop Baristas Affected by the Covid-19 Pandemic
DOI:
https://doi.org/10.18502/kss.v7i1.10220Abstract
This study aimed to determine the correlation between burnout and psychological well-being in coffee shops baristas affected by the Covid-19 pandemic. A descriptive quantitative and correlational approach was used. The participants included 70 coffee shop baristas located in Jalan Sudimoro, Lowokwaru Sub-District, Malang City, recruited with quota sampling. The research instruments consisted of a psychological well-being scale adapted from Eva & Bisri [1] and a burnout scale adapted from Maslach & Jackson [2]. The results showed that there was a significant negative relationship (r = –0.272; p = 0.023 < 0.05). This indicated that the lower the burnout experienced by the baristas, the higher their psychological well-being.
Keywords: burnout, psychological well-being, barista, Covid-19
References
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[11] Kholifah S, Soeharto S, Supriati L. Hubungan faktor-faktor internal dengan kejadian kelelahan mental (burnout) pada perawat. Jurnal Kesehatan Mesencephalon. 2016;2(4):251-259. DOI: http://dx.doi.org/10.36053/mesencephalon.v2i4.4
[12] Ardilla AS, Hakim GRU. Hubungan psychological well-being dengan burnout pada karyawan di salah satu pabrik rokok di Malang. Seminar Nasional Psikologi UM. 2020;1(1):128–135.
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[15] Freudenberger HJ. The issues of staff burnout in therapeutic communities. Journal of Psychoactive Drugs. 1986;18(3):247–251. https://doi.org/10.1080/02791072.1986.10472354
[16] Jeung DY, Kim C, Kun SJ. Emotional labor and burnout: A review of the literature. Yonsei Medical Journal. 2018;59(2):349–356. doi: 10.3349/ymj.2018.59.2.187
[17] 628179691Sugiyono628179691srobona gdastidar628179691664515284Initial of author. Statistika untuk penelitian. Bandung: Alfabeta; 2017.
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[2] Maslach C, Jackson SE. The measurement of experienced burnout. Journal of Organizational Behavior. 1981;2(2):99–113. https://doi.org/10.1002/job.4030020205
[3] Sugianto D. Hasil riset: Kedai kopi di ri bertambah 2.000 dalam 3 tahun. Finance.Detik.com. 6281796942019628179694srobonagdastidar628179694664515283Month and date of publication. Available from: https://finance.detik.com/berita-ekonomi-bisnis/d-4826275/hasil-riset-kedai-kopi-diri- bertambah-2000-dalam-3-tahun
[4] Masdakaty Y. Sekilas tentang barista. Majalah Otten Coffee. 2015 Oct 31. Available from: https://majalah.ottencoffee.co.id/sekilas-tentang-barista/
[5] Ryff CD. Psychological well-being in adult life. Current Directions in Psychological Science. 1995;4(4):99–104. https://doi.org/10.1111/1467-8721.ep10772395
[6] Harter JK, Schmidt FL, Keyes CLM. Well-being in the workplace and its relationship to business outcomes: A review of the Gallup studies. Dalam flourishing: Positive psychology and the life well-lived. American 628179693Psychological628179693srobona gdastidar628179693664515279Location of publisher Association; 2003. https://doi.org/10.1037/10594-009
[7] Ryff CD, Keyes CLM. The structure of psychological well-being revisited. Journal of Personality and Social Psychology. 1995;69(4):719–727. https://doi.org/10.1037/0022- 3514.69.4.719
[8] Schultz D, Schultz SE. Psychology and work today. 628179692Pearson628179692srobona gdastidar628179692664515283Location of publisher Education. Inc.; 2010
[9] Maslach C, Schaufeli WB, Leiter MP. Job burnout. Annual Review of Psychology. 2001;52(1):397–422. https://doi.org/10.1146/annurev.psych.52.1.397
[10] Chakraborty R, Chatterjee A, Chaudhury S. Internal predictors of burnout in psychiatric nurses: An Indian study. Industrial Psychiatry Journal. 2012;21(2):119–124. doi: 10.4103/0972-6748.119604
[11] Kholifah S, Soeharto S, Supriati L. Hubungan faktor-faktor internal dengan kejadian kelelahan mental (burnout) pada perawat. Jurnal Kesehatan Mesencephalon. 2016;2(4):251-259. DOI: http://dx.doi.org/10.36053/mesencephalon.v2i4.4
[12] Ardilla AS, Hakim GRU. Hubungan psychological well-being dengan burnout pada karyawan di salah satu pabrik rokok di Malang. Seminar Nasional Psikologi UM. 2020;1(1):128–135.
[13] Dodge R, Annette PD, Huyton J, Lalage DS. The challenge of defining wellbeing. International Journal of Wellbeing. 2012;2(3):222–235. DOI:10.5502/ijw.v2i3.4
[14] Leatz CA, Stoler MW. When works gets to be too much. World Executives Digest. 1993;14:11.
[15] Freudenberger HJ. The issues of staff burnout in therapeutic communities. Journal of Psychoactive Drugs. 1986;18(3):247–251. https://doi.org/10.1080/02791072.1986.10472354
[16] Jeung DY, Kim C, Kun SJ. Emotional labor and burnout: A review of the literature. Yonsei Medical Journal. 2018;59(2):349–356. doi: 10.3349/ymj.2018.59.2.187
[17] 628179691Sugiyono628179691srobona gdastidar628179691664515284Initial of author. Statistika untuk penelitian. Bandung: Alfabeta; 2017.
[18] Ambarita TFA. Korelasi psychological wellbeing dengan burnout pada perawat Rumah Sakit Jiwa Prof.Ildrem Pemprovsu Medan. Jurnal Psikologi Universitas HKBP Nommensen. 2020;6(2):78–91. https://doi.org/10.36655/psikologi.v6i2.138
Published
2022-01-28
How to Cite
Hariyanti, A., & Eva, N. (2022). The Correlation Between Burnout and Psychological Well-Being in Coffee Shop Baristas Affected by the Covid-19 Pandemic. KnE Social Sciences, 7(1), 310–322. https://doi.org/10.18502/kss.v7i1.10220
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