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Hariyanti, A., & Eva, N. (2022). The Correlation Between Burnout and Psychological Well-Being in Coffee Shop Baristas Affected by the Covid-19 Pandemic. KnE Social Sciences, 7(1), 310–322. https://doi.org/10.18502/kss.v7i1.10220

https://doi.org/10.18502/kss.v7i1.10220

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authors

  • Anita Hariyanti

    Anita Hariyanti

    Faculty of Psychology Education, State University of Malang
  • Nur Eva

    Nur Eva

    Faculty of Psychology Education, State University of Malang

Published Date

  • Jan 28, 2022

The Correlation Between Burnout and Psychological Well-Being in Coffee Shop Baristas Affected by the Covid-19 Pandemic

KnE Social Sciences / International Conference of Psychology 2021 (ICoPsy 2021) / Pages 310–322

Abstract

This study aimed to determine the correlation between burnout and psychological well-being in coffee shops baristas affected by the Covid-19 pandemic. A descriptive quantitative and correlational approach was used. The participants included 70 coffee shop baristas located in Jalan Sudimoro, Lowokwaru Sub-District, Malang City, recruited with quota sampling. The research instruments consisted of a psychological well-being scale adapted from Eva & Bisri [1] and a burnout scale adapted from Maslach & Jackson [2]. The results showed that there was a significant negative relationship (r = –0.272; p = 0.023 < 0.05). This indicated that the lower the burnout experienced by the baristas, the higher their psychological well-being.


Keywords: burnout, psychological well-being, barista, Covid-19

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