Relationship between Emotional Intelligence and Workplace Stress Among Nurses in West Java Province, Indonesia
Abstract
Nurses have a higher risk of workplace stress due to higher workload and the responsibility of caring for patients in 24-hour shifts, individually and as part of healthcare teams. Therefore, emotional control and intelligence are important elements of the job. However, few studies explore the relationship between emotional intelligent and work stress among nurses, particularly in developing countries, a gap this article will address. This study was conducted using a descriptive correlational approach. Nurses were eligible to be considered in this study if they were a permanent worker with at least six months’ experience, and not on maternity leave. A self-reported questionnaire of emotional intelligence and workplace stress was used to collect the data. The relationship between variables interest was determined using Spearman Rank test. Fifty nurses in a government hospital located in West Java, Indonesia participated in this study. The median score of emotional intelligent was 91 (and ranged from 74 to 103). The average score of workplace stress was 39.9 (SD: 11.23). The result from bivariate analysis found a negative association between emotional intelligent and workplace stress (r=-0.468, p=0.001). Nurses with a higher emotional intelligence had lower workplace stress. Promoting emotional intelligence among nurses in the hospital is important, and future studies are exploring more factors associated with emotional intelligence is warranted.
Keywords: Emotional intelligence, nurses, workplace, stress
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