Factors Towards Voluntary Turnover Among Employees in Malaysia Banking Institution
Abstract
Voluntary Turnover refers to the decision of an employee to leave their organization based on their own intention and self-control. Thus this condition may give negative affects to one organization in terms of monetary, productivity and time deficit. The paper aimed to explore the relationship between factors namely job satisfaction, career adaptability, turnover intention and pay towards voluntary turnover in the banking sector. Self-administered questionnaire is distributed conveniently among respondents from several departments known as Human Resources, Marketing, Retail Rehabilitation, Branch Operation Processing, Treasury and Investigation Audit. The study uses SPSS (Scientific Package for Social Sciences) to specified frequencies distribution, reliability analysis, correlation coefficient (Pearson’s) and regression analysis. The analysis proved that there is a significant relationship between voluntary turnover and three independent variables (turnover intention, job satisfaction and pay). The result revealed that the turnover intention is the most influence factor toward voluntary turnover.
Keywords: Voluntary Turnover; Job Satisfaction; Career Adaptability; Turnover Intention; Pay
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