Human Organization and Technology-Fit Model to Evaluate Implementation of Library Information System

Abstract

This study discusses the factors of influence on the successful implementation of library information system at the Library Archives Office of Riau Province that called QALIS (Quadra Automated Library Information System). This evaluation is using HOT-Fit model. HOT-Fit placed three substantial components of information system, there are human, organization and technology. The purpose of this research is to evaluate and knows that system quality, information quality, service quality, system use, user satisfaction, organization structure and net benefit are the factors affecting successful implementation of QALIS. The underlying purpose of this research is the phenomenon that QALIS was implementation since 2010 but not optimal using of librarian and it is utilization not measured for all library users. Data is obtained through distributing questionnaires to 100 respondents, consisting of 9 librarians and 91 library users. The results of this study indicate that information quality variables and service quality variables influence user satisfaction, user satisfaction variables influence system use, organization structure variables influence user satisfaction, and finally all three variables influence net benefit (level of significant 0.05).



Keywords: HOT-Fit model, Library Information System, SEM PLS, QALIS

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