Download fulltext HTML
Rivaldi , E., & Sadeli, J. (2020). Investigating the Effects of Psychological Capital on Turnover Intention. KnE Social Sciences, 4(6), 903–916. https://doi.org/10.18502/kss.v4i6.6650

https://doi.org/10.18502/kss.v4i6.6650

statistics

  • 1059 Abstract Views
  • 485 PDF Views
  • 0 HTML Views

authors

  • Erwin Rivaldi

    Erwin Rivaldi

    University of Indonesia
  • Jimmy Sadeli

    Jimmy Sadeli

    University of Indonesia

Published Date

  • Mar 23, 2020

Investigating the Effects of Psychological Capital on Turnover Intention

KnE Social Sciences / International Conference on Economics, Business and Economic Education 2019 / Pages 903–916

Abstract

A high level of employee turnover in the company might cause negativity in this company such as decreasing productivity and might take a toll on financial budget. Companies will strive to minimize the level of voluntary employee turnover where possible. PsyCap was explored in many researches related to turnover intention and was positively proven. This study aims to investigate the effects of Psychological Capital (PsyCap on employee turnover intention through three mediating variables. Quantitative methods were used, and this study extracted 257 samples from State-Owned Enterprises (BUMN) engaged in telecommunications in Indonesia. In order to better represent the company as a whole, stratified sampling was used. SPSS software was used to process the data with Process V 3.0 macro as an addition. The results of this study revealed positive & significant relationship of PsyCap towards mediating variables while significant & negative relationship between mediating variables and turnover intention. In addition, there is evidence of mediating effects of PsyCap towards turnover intention through job satisfaction, work engagement and psychological well-being.


Keywords: Psychological capital, work engagement, job satisfaction, psychological well-being, turnover intention

References
[1] Ali, N., & Ali, A. (2014). The Mediating Effect of Job Satisfaction between Psychological Capital and Job Burnout of Pakistani Nurses. Pakistan Journal of Commerce and Social Sciences, 399-412.

[2] Amin, Z., & Akbar, K. P. (2013). Analysis of Psychological Well-being and Turnover intentions of Hotel Employees: An Empirical Study. International Journal of Innovation and Applied Studies.

[3] Badran, M. A., & Youssef-Morgan, C. M. (2015). Psychological capital and job satisfaction in Egypt. Journal of Managerial Psychology, 354-370.

[4] Bekker, S. (2016). Exploring the Relationship between Psychological Capital and Work Engagement. North-West University.

[5] Chang-Yue, S. G., Li, Y., & Hong-Lin, M. (2017). The Mediating Role of Psychological Capital on the Association between Occupational Stress and Job Satisfaction among Township Cadres in a Specific Province of China: A Cross-Sectional Study. International Journal of Environmental Research and Public Health.

[6] Chaudhary, S., Bidlan, J. S., & Darolia, C. R. (2015). A study of relationship of psychological capital with job satisfaction and turnover intention of LIC employee. Indian Journal of Health and Wellbeing, 692-695.

[7] Constantini, A., De Paola, F., Ceschi, A., Sartori, R., Meneghini, A., & Di Fabio, A. (2017). Work engagement and psychological capital in the Italian public administration: A new resource-based intervention programme. SA Journal of Industrial Psychology.

[8] Cranny, C. J., Smith, P. C., & Stone, E. F. (1992). Job satisfaction: how people feel about their jobs and how it affects their performance. New York: Lexington Press.

[9] Gupta, M., & Shaheen, M. (2017). Impact Of Work Engagement On Turnover Intention: Moderation By Psychological Capital In India. Business: Theory And Practice, 136–143.

[10] Kang, H. J., & Busser, J. A. (2018). Impact of service climate and psychological capital on employee engagement: The role of organizational hierarchy. International Journal of Hospitality Management, 1-9.

[11] Kaplan, M., & Bickes, D. M. (2013). The Relationship Between Psychological Capital and Job Satisfaction: A Study of Hotel Businesses in Nevşehir. YÖNETİM VE EKONOMİ.

[12] Karatepe, O. M., & Avci, T. (2017). The Effects of Psychological Capital and Work Engagement on Nurses’ Lateness Attitude and Turnover Intention. Journal of Management Development, 1029-1039.

[13] Kim, H. J., Tavitiyaman, P., & Kim, W. G. (2009). The effect of management commitment to service on employee service behaviors: The mediating role of job satisfaction. Journal of Hospitality and Tourism Research, 369-390.

[14] Kim, M., Kim, A. C., Newman, J. I., & Ferris, G. R. (2018). The antecedents and consequences of positive organizational behavior: The role of psychological capital for promoting employee well-being in sport organization. Sport Management Review.

[15] Kuok, A. C., & Taormina, R. J. (2017). Work Engagement: Evolution of the Concept and a New Inventory. Psychological Thought, 262-287.

[16] Lee, C. H., & Bruvold, N. T. (2003). Creating value for employees: Investment in employee development. International Journal of Human Resource Management„ 981-1000.

[17] Luthan, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 143-160.

[18] Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 695-706.

[19] Luthans, F., Avolio, B. J., & Avey, J. B. (2007). Psychological Capital Questionnaire. Retrieved from mind garden: https://www.mindgarden.com/136-psychological-capital-questionnaire.

[20] Luthans, F., Youssef-Morgan, C. M., & Avolio, B. J. (2015). Psychological Capital and Beyond. New York: Oxford University Press.

[21] Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: recent research and its implications for psychiatry. World Psychiatry, 103-111.

[22] Memon, M. A. (2016). The link between training satisfaction, work engagement and turnover intention. European Journal of Training and Development.

[23] Mondy, R. W. (2012). Human Resources Management. New Jersey: Pearson Education.

[24] Newman, A., Nielsen, I., Smyth, R., Hirst, G., & Kennedy, S. (2018). The effects of diversity climate on the work attitudes of refugee employees: The mediating role of psychological capital and moderating role of ethnic identity. Journal of Vocational Behavior, 147-158.

[25] Olusegun, S. (2013). Influence of job satisfaction on turnover intentions of library personnel in selected universities in South West Nigeria. Library Philosophy and Practice.

[26] Polatci, S., & Akdogan, A. (2014). Psychological Capital and Performance: The Mediating Role of Work Family Spillover and Psychological Well-Being. Business and Economics Research Journal, 1-15.

[27] Robbins, S. P., & Judge, T. A. (2016). Organizational Behavior 17th Global Edition. Essex: Pearson Education.

[28] Robertson, I. (2018, December 16). What is psychological wellbeing? Retrieved from robertsoncooper: https://www.robertsoncooper.com/blog/what-is-psychological-wellbeing/

[29] Ryff, C. D., & Keyes, C. L. (1995). The structure of psychological well-being revisited. Journal of Personality and Social Psychology, 719-727.

[30] Saeed, I., Waseem, M., & Sikander, S. (2014). The relationship of Turnover intention with job satisfaction, job performance, Leader member exchange, Emotional intelligence and organizational commitment. International Journal of Learning & Development.

[31] Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 600-619.

[32] Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The Measurement of Work Engagement With a Short Questionnaire. Educational and Psychological Measurement, 701-716.

[33] Schaufeli, W., & Bakker, A. (2004). Utrecht Work Engagement Scale. Occupational Health Psychology Unit Utrecht University.

[34] Schaufeli, W., Salanova, M., González-Roma, V., & Bakker, A. (2002). The measurement of engagement and burnout: a two sample confirmatory factor analytic approach. Journal of Happiness Studies, 71–92.

[35] Shah, N. H., & Jumani, N. B. (2015). Relationship of Job Satisfaction and Turnover Intention of Private Secondary School Teachers. Mediterranean Journal of Social Sciences.

[36] Shaw, J. D. (1999). Job satisfaction and turnover intentions: The moderating role of positive affect . The Journal of Social Psychology, 242.

[37] Sihag, P., & Sarikwal, L. (2014). Impact of Psychological Capital on Employee Engagement: A Study of IT Professionals in Indian Context. Management Studies & Economics System, 127-139.

[38] Simons, J. C., & Buitendach, J. H. (2013). Psychological capital, work engagement and organisational commitment amongst call centre employees in South Africa. SA Journal of Industrial Psychology, 1-12.

[39] Singh, P. (2015). Well-being: Role of psychological capital among employees. Indian Journal of Positive Psychology, 295-298.

[40] Wahyuningsih, D., & Wulansari, N. A. (2016). THE IMPACT OF PSYCHOLOGICAL CAPITAL ON NURSES’ PERFORMANCE: THE MEDIATING ROLE OF PSYCHOLOGICAL WELL-BEING AND WORK-FAMILY CONFLICT. Management Analysis Journal.

[41] Wu, W., Rafiq, M., & Chin, T. (2017). Employee well-being and turnover intention: Evidence from a developing country with Muslim culture. Career Development International , 682-696.

[42] Xu, J., Liu, Y., & Chung, B. (2017). Leader psychological capital and employee work engagement: The roles of employee psychological capital and team collectivism. Leadership & Organization Development Journal, 969-985.

[43] Yim, H.-Y., Seo, H.-J., Cho, Y., & Kim, J. (2017). Mediating Role of Psychological Capital in Relationship between Occupational Stress and Turnover Intention among Nurses at Veterans Administration Hospitals in Korea. Asian Nursing Research, 6-12.