Help-seeking and Management Behavior of the Deans and Academic


This study investigated the help-seeking and management behavior of Deans and Academic chairpersons in a state university in Northern Samar. It determined the effect of help-seeking behavior on management behavior of the administrators. A total of thirty-two college deans and department heads participated in the study. Colleges administrators admitted that they seek help from others when faced with challenging situations. Findings showed they are participating decision making efficiently. Similar efficiency level was found on management behavior in terms of problem solving, conflict management, and crises’ intervention. Overall, management behavior of college school administrators was considered efficient. Help seeking behavior positively influenced the problem solving and conflict management abilities of the colleges administrators. On the other hand, test of relationship between help-seeking behavior and performance of the school administrators showed that only occupational competence had significant relationship with help seeking behavior. Schools administrators’ help seeking behavior is much helpful in dealing with their duties particularly on management areas of their occupation. Lastly, the test of difference in help-seeking behavior of colleges administrators when compared by age and gender showed that help seeking vary among different age groups. Younger colleges administrators seek more help compared to seasoned administrators. No significant difference was found on the help-seeking ability between male and female administrators. Implications of help-seeking on school administrators were discussed.

Keywords: Management Behavior, Crisis Intervention, Conflict Management

[1] Ryan, A. M. H. Patrick, & S. Shim, (2005). Differential profiles of students identified by their teacher as having avoidant, appropriate, or dependent help-seeking tendencies in the classroom. Journal of Educational Psychology, 97, 275-285.

[2] Bossert, S. T. D. C. Dwyer, B. Rowan & G. V. Lee (2002). (MarikarThe instructional management role of the principal. Educational Administration Quarterly, 18(3), 34– 64.

[3] Grissom J.A., & J.R. Harrington (2010). Investing in administrator efficacy: An examination of professional development as a tool for enhancing principal effectiveness. American Journal of Education116, 583-612.

[4] Bloom G., C. Castagna, & B. Warren (2003). More than mentors: Principal coaching. Leadership, 32(5), 20-23.

[5] Neufeld B. & D. Roper (2003). Coaching: A strategy for developing instructional capacity. Washington, DC: Aspen Institute.

[6] Turner D. (2007). Leadership behaviors of elementary principals of schools exiting program improvement as perceived by teachers (Doctoral dissertation). Available from ProQuest Dissertations and Theses database. (UMI No. 3273838)