A Qualitative Study of the Enterprise Resource Planning (ERP) System Implementation-related Factors: A Case Study Approach
Enterprise Resource Planning System (ERP) is a business management system that comprises integrated sets of comprehensive software, it can manage and integrate all the business functions within an organization (Shehab et al., 2004). Many companies have made considerable investments in ERP installation systems in order to maintain good performance. The aim of this paper is to demonstrate the contribution of qualitative methods and techniques in extending the understanding of the research methodology used to implement an Enterprise Resource Planning System in the case study organisations in Libya. It discusses the issues related to research design and the reasons for choosing the case study approach, as well as the instrument development process. The originality of this paper, that triangulation has not been used extensively in case study research, nor has a multiple case study approach been commonly applied. This paper deconstructs the methods and their subsequent contribution to the findings of this study.
Keywords: Qualitative Research, Research Methodology, case study, Enterprise Resource Planning (ERP).
 Almahdi M. S. I. (2013a). Factors of Enterprise Resource Planning System (ERP) Implementation in a Libyan Oil Company, The International conference Information Systems 2013, Lisbn, Portugal.
 Almahdi M. S. I. (2013b). Using Case Study and Triangulations as A Part of an Enterprise Resource Planning System Research Methodology, Information Systems Post-implementation and Change Management 2013 (ISPCM 2013) Conference, Prague, Czech Republic.
 Asniati, B., Efa. Y., and Amsal. (2015). ERP System Implementation Readiness: The Case of Government Organizations in Indonesia. Australian Journal of Sustainable Business and Society, 1(1), pp. 54-65.
 Bocij, P., Chaffey, D., Greasley, A. and Hickie, S. (2003). Business Information Systems, 2nd Edition, Pearson Education Limited, Edinburgh.
 Collis, J. and Hussy, R. (2003). Business Research, 2nd Edition, Palgrave Macmillan, Basingstoke.
 Creswell, J. W. (1994). Research design: Qualitative and Quantitative Approaches, Sage Publications, London.
 Gill, J. and Johnson, P. (1997). Research Methods for Managers, 2nd Edition, Paul Chapman Publishing Lit, London.
 Huberman, A.M. and Miles, M. (1998). Data Management and Analysis Method in Denzin and Lincoln, Collecting and Interpreting Qualitative Materials, Sage Publication, London.
 Irani, Z., Ezingeard, J-N., Grieve, R.J. and Race, P. (1999). A case Study as Part of An Information Systems Research Methodology: A critique, International Journal of Computer Application in Technology, 12 (2), pp. 190-198.
 Klein. H.K. and Myers. M.D. (1999). A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems. MIS Quarterly, 23 (2), pp. 67-93.
 Lee. A.S. (1989). A Scientific Methodology for Management Information Systems Case Studies. MIS Quarterly, 13 (1), pp. 33-50.
 Lubbe. S. (2003). The Development of A case Study Methodology in The Information Technology (IT) Field: A Step by Step Approach, ACM International Conference Proceeding Series, New York, USA.
 Myers. M.D. (1997). Qualitative Research in Information System, MIS Quarterly, 21 (2), pp. 241-242.
 Patton. M. Q. (1990). Qualitative Evaluation and Research Methods, 2nd Edition, Sage Publication. Newbury Park.
 Saunders, M., Lewis, P. and Thornhill, A. (2003). Research methods for business students, 3rd Edition, Peason Education Limited, Edinburgh.
 Shehab, E.M., Sharp, M.W., Supramaniam, L. and Spedding, T.A. (2004). Enterprise Resource Planning An integrative Review, Business Process Management Journal, 10 (4), pp. 359-386.
 Tellis. W. (1997). Application of a Case Study Methodology, The Qualitative Report, 3 (3). pp. 1-7.
 Verville, J. and Halingten. (2002). An Investigation of The Decision Process for Selecting an ERP Software: The Case of ESC, Management Decision, 40 (3), pp. 206-216.
 Yin, R. (2003). Case Study Research Design and Methods, Applied Social Research.
 Yin. R. (1994). Case Study Research Design and Methods, 2nd Edition. Sage Publications, Newbury Park.