Digital Governance in the Local Government of Sumedang Regency
DOI:
https://doi.org/10.18502/kss.v10i16.19181Keywords:
digital governance, government policies, implementation standards, human resources stakeholder involvementAbstract
The study’s objective was to examine the implementation of digital governance in Sumedang Regency, focusing on government policies, digitalization implementation standards, and human resources and stakeholder involvement in digitalization implementation. This study applied a qualitative approach with data collection techniques through literature studies and interviews. The study results showed that Presidential Regulation No. 95 of 2018 concerning the Electronic-Based Government System (SPBE) serves as the main foundation for implementing digitalization in local governments, followed by other policies from the Sumedang Regency government. Digitalization in the Sumedang Regency Government is also supported by IT staff recruited to develop the information system. International standards such as ISO 27001 and ISO 9001 are applied to ensure the security and quality of the digital systems being developed. Stakeholder involvement, such as Telkomsel, Telkom University, and the community, strengthens the digitalization process through effective collaboration. In addition, the continuous development of human resource capacity is key to maintaining the success of digital transformation. The conclusion of this study emphasized that multi-stakeholder collaboration and continuous human resource development are key to the success of creating a more efficient and responsive government to the needs of the people in Sumedang Regency.
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