The Impact of Work-life Balance on Job Satisfaction Through Gender as a Moderating Variable: A Literature Review
DOI:
https://doi.org/10.18502/kss.v10i13.18951Keywords:
work-life balance, job satisfaction, genderAbstract
Millennial employees in Indonesia’s banking sector play a significant role in the industry’s development, with a strong emphasis on achieving work-life balance. However, this balance is often affected by high work pressure and performance demands. While employees seek flexibility and meaningful work, many experience dissatisfaction with existing welfare policies, which are deemed ineffective. Gender also influences these dynamics: female employees tend to value policies that support personal responsibilities, while male employees engaged in family life report higher levels of job satisfaction. Grounded in Social Exchange Theory, this study highlights the reciprocal relationship between organizations and employees, as in when companies support work-life balance, employees feel valued, resulting in increased job satisfaction. This literature review addresses a gap in existing research by proposing a conceptual framework that positions gender as a moderating factor in the relationship between work-life balance and job satisfaction. This article is relevant for banks and future researchers, as few studies to date have applied this theoretical lens to similar models.
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