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O.S. Agustono, D., Nugroho, R., & Yanu Alif Fianto, A. (2023). Artificial Intelligence in Human Resource Management Practices. KnE Social Sciences, 8(9), 958–970. https://doi.org/10.18502/kss.v8i9.13409

https://doi.org/10.18502/kss.v8i9.13409

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authors

  • Dyah O.S. Agustono

    Dyah O.S. Agustono

    Universitas 17 Agustus 1945 Surabaya, Indonesia
  • Riyadi Nugroho

    Riyadi Nugroho

    Universitas 17 Agustus 1945 Surabaya, Indonesia
  • Achmad Yanu Alif Fianto

    Achmad Yanu Alif Fianto

    Universitas 17 Agustus 1945 Surabaya, Indonesia

Published Date

  • May 26, 2023

Artificial Intelligence in Human Resource Management Practices

KnE Social Sciences / International Conference on Advance & Scientific Innovation (ICASI) / Pages 958–970

Abstract

This study discussed the value of Artificial Intelligence (AI) in Human Resource (HR) Management through the AI Capability Framework (ACF) in the Asian and Indonesian contexts. This study was a literature review conducted by collecting data from various articles and scientific journals relevant to the topics discussed. The results of the literature review showed that the use of AI in HR Management has the potential to increase the efficiency and effectiveness of the HR management process and provide added value for companies in improving their performance and competitiveness. ACF is used as a framework to measure a company’s ability to implement AI in HR Management, considering policies, technology infrastructure, human resource capabilities, and organizational culture. The use of AI in HR Management can also affect decision-making in companies and has implications for company performance. Therefore, this study provided suggestions and recommendations for companies to develop AI capabilities in HR Management, such as conducting human resource training and development, strengthening technology infrastructure, and creating an organizational culture that supports the use of AI technology. In addition, this research also identified several factors that can influence the implementation of AI in HR Management, such as policy, technological, and human factors. Further research can examine these factors more deeply and how companies can overcome obstacles in implementing AI in HR Management.


Keywords: Artificial Intelligence, Human Resource Management, Capability Framework

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