Expert System Development for Law Firm Using Information and Communication Technology in Indonesia


Information technology has changed the order of business and industry, including the legal services industry. This change requires law firms to be more creative and innovative in implementing legal processes in the development of information and communications technologies. To survive, a law firm cannot rely on its strengths in reputation and service quality only but also needs to consider the strength in using technology tools. The purpose of this study is to map the need for expert system development in law firms as an effort to deliver an effective and efficient legal process. The method used in this research was the normative legal method with a statute approach and conceptual approach. The results of this study were expected to provide an overview of the modern law firm structure model based on information technology. The results of the study showed that to anticipate changes to the demand for efficiency and the encouragement of regulations related to the use of information technology both in the judicial system and in registration statement processing procedures a law firm must adapt and develop information technology as the basis for the legal process. The stages of development begin with the development of Knowledge Management Technology based on Knowledge Management Systems. The next stage is the development of expert systems in the form of diagnostic systems, planning systems, procedural systems, intelligent checklists, document modelling systems, and argument generation systems.

Keywords: Law firm; ICT; legal services industry

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