[1]
Ferdiawan, Y., Hermawan, A., Wardana, L.W., Arief, M. and ., S. 2018. Satisfaction as Effect Mediation of Brand Image and Customer Relationship Management on Customer’s Loyalty. KnE Social Sciences. 3, 3 (Apr. 2018), 34–50. DOI:https://doi.org/10.18502/kss.v3i3.1872.