Lazaros, Anastasiadis, Anastasiadou Sofia, and Iakovidis George. “Malcolm Baldrige National Quality Award (MBNQA) Dimensions in Greek Tertiary Education System”. KnE Social Sciences 1, no. 2 (February 19, 2017): 436-455. Accessed April 26, 2024. https://knepublishing.com/index.php/KnE-Social/article/view/912.