Utomo, Bagus Setyo Budi, Winarto ‎, and Febrina Hambalah. “Service Quality in Applications for Certificates of Occupancy (SLF) in Indonesia”. KnE Social Sciences 9, no. 28 (October 10, 2024): 315–324. Accessed September 24, 2025. https://knepublishing.com/index.php/KnE-Social/article/view/17222.