ADI, Wasono. Simplified Social Mediated Crisis Communication Model during Crisis in Indonesia: A Case Study on How Customers of Indonesia Commuter Line Train Company Seek Information on a Train Delay Due to the Double Track Trial on April 12, 2019. KnE Social Sciences, [S. l.], v. 4, n. 14, p. 290–301, 2020. DOI: 10.18502/kss.v4i14.7887. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/7887. Acesso em: 1 jul. 2025.