D POLII, B.; TANGIAN, D.; KUMAAT, H. Implementation of Integrated Quality in the Manado State Politechnic Tourism Department. KnE Social Sciences, [S. l.], v. 3, n. 12, p. 741–747, 2019. DOI: 10.18502/kss.v3i12.4146. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/4146. Acesso em: 25 may. 2025.