TARIGAN, J; ELSYE HATANE, S. The Influence of Customer Satisfaction on Financial Performance Through Customer Loyalty and Customer Advocacy: A Case Study of Indonesia’s Local Brand. KnE Social Sciences, [S. l.], v. 3, n. 11, p. 270–284, 2019. DOI: 10.18502/kss.v3i11.4012. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/4012. Acesso em: 15 jul. 2025.