MALAMIDOU, K.; SPYROPOULOS, T. S.; ROTSIOS, K. Knowledge Management & Loyalty Programs: A Customer Perception Analysis, the Greek Retail Market. KnE Social Sciences, [S. l.], v. 3, n. 10, p. 166–185, 2018. DOI: 10.18502/kss.v3i10.3537. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/3537. Acesso em: 13 may. 2025.