SUWARDI, ‎; PRAMONO, Joko. Service Quality of National Public Service Management System in People’s Online Aspiration and Complaint Services. KnE Social Sciences, [S. l.], v. 10, n. 17, p. 117–134, 2025. DOI: 10.18502/kss.v10i17.19320. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/19320. Acesso em: 30 aug. 2025.