., Sunaryo. Factors Affecting Customer Switching Intentions in the Sharia Banking Industry in Malang (A Conceptual Framework). KnE Social Sciences, [S. l.], v. 3, n. 10, 2018. DOI: 10.18502/kss.v3i10.3420. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/3420. Acesso em: 28 oct. 2025.