KESA, D D. Bancassurance and the Consumers’ Perspective on Bank Service Quality. KnE Social Sciences, [S. l.], v. 3, n. 11, p. 1142–1155, 2018. DOI: 10.18502/kss.v3i11.2835. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/2835. Acesso em: 20 jul. 2025.