MAWADATI, Argaditia; USTYANNIE, Windyaning; HINDARTO WIBOWO, Agus; ADELINA SIMANJUNTAK, Risma. Analysis of Yogyakarta Coffee Shop Visitor Reviews to Increase Customer Satisfaction Using Sentiment Analysis. KnE Social Sciences, [S. l.], v. 9, n. 10, p. 30–39, 2024. DOI: 10.18502/kss.v9i10.15693. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/15693. Acesso em: 12 oct. 2025.