RIAU, Dwi Putranto; HARTA, Ridho. Carrying Out Reference Studies to Improve Performance: A Case Study of the Probolinggo City DPRD Secretariat. KnE Social Sciences, [S. l.], v. 7, n. 9, p. 1094–1108, 2022. DOI: 10.18502/kss.v7i9.11000. Disponível em: https://knepublishing.com/index.php/KnE-Social/article/view/11000. Acesso em: 2 dec. 2025.