[1]
Adi, W. 2020. Simplified Social Mediated Crisis Communication Model during Crisis in Indonesia: A Case Study on How Customers of Indonesia Commuter Line Train Company Seek Information on a Train Delay Due to the Double Track Trial on April 12, 2019. KnE Social Sciences. 4, 14 (Nov. 2020), 290–301. DOI:https://doi.org/10.18502/kss.v4i14.7887.