[1]
Indrawati, E.P., Yulianto, E. and Abdillah, Y. 2024. Analysis of the Effect of E-Recovery Service Quality and E-Service Quality on E-Customer Satisfaction and E-Customer Royalty. KnE Social Sciences. 9, 13 (Apr. 2024), 488–496. DOI:https://doi.org/10.18502/kss.v9i11.15837.