Husain, T., Deni, S. and Saing, Z. 2024. Maladministration in Licensing Service: A study at the Office of One Mop Integrated Services and Investment, Ternate City. KnE Social Sciences. 9, 7 (Mar. 2024), 359–371. DOI:https://doi.org/10.18502/kss.v9i7.15516.