RATNA SARI, Dwi; KARTIKASARI, Dhian; HERYA ULFAH, Nurnaningsih. Impact of Effective Communication on the Quality of Excellent Service and Patient Satisfaction in the Outpatient Department. KnE Life Sciences, [S. l.], v. 6, n. 2, p. 232–244, 2021. DOI: 10.18502/kls.v0i0.8883. Disponível em: https://knepublishing.com/index.php/KnE-Life/article/view/8883. Acesso em: 2 jul. 2025.