@article{Khuzaiyah_Muthoharoh_Chabibah_2019, title={Satisfaction and Motivation of Adolescents Attending a Comprehensive Teenage Health Services of Nasyiatul Aisyiyah }, volume={4}, url={https://knepublishing.com/index.php/KnE-Life/article/view/5260}, DOI={10.18502/kls.v4i13.5260}, abstractNote={<p><strong>Background:</strong> Adolescents are an important part of the community in Indonesia. Adolescentstendtohaveseveralproblems,particularlyin healthcare.Thereis aneed for improvements in medical care in order for teenagers to receive better health and psychological treatments. Comprehensive healthy teenage health services (In Bahasa: Pelayanan Remaja Sehat Milik Nasyiatul Aisyiyah /PASHMINA) appears as a solution for this adolescent’s problem.</p> <p><strong>Objectives:</strong> The objective of this study was to analyze the motivation of adolescents and their satisfaction from the comprehensive teenage health service.</p> <p><strong>Methods:</strong> This was a descriptive quantitative study. The subjects were 100 and 137 adolescents involved in PASHMINA. The data of their satisfaction was collected by using a questionnaire based on the theory of the SERVQUAL method. Results: This study suggested that adolescents have high motivation (93.43%) and moderate motivation (6.57%). In regards to their satisfaction, the result is divided into five dimensions: tangibles (74% - very satisfied), reliability (63% - very satisfied), responsiveness (80% - very satisfied), assurance (82% - very satisfied) and empathy (84%-verysatisfied).</p> <p><strong>Conclusion: </strong>Adolescents are satisfied withPASHMINA’sservices and have a high motivation to use them.ThegovernmentandNasyiatulAisyiyahshould cooperates in order to ensure that those can be done in a huge area of Indonesia.</p> <p>&nbsp;</p&gt;}, number={13}, journal={KnE Life Sciences}, author={Khuzaiyah, Siti and Muthoharoh, Ainun and Chabibah, Nur}, year={2019}, month={Oct.}, pages={304–315} }